Insurance terms

Welcome to our terminology page! Here, you'll find a comprehensive list of key terms and definitions relevant to the health insurance space.
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Navigator

Navigators are experts trained to help people understand the complexities of insurance plans. They can assist in finding the right plan to fit a person’s needs and budget.

Network

Think of this as the circle of healthcare providers in a given insurance plan. A network is a group of doctors, hospitals, and other healthcare providers contracted with an insurance company to provide services to policyholders at negotiated rates.

No Surprises Act

This act protects people from surprise bills when they unintentionally get care from out-of-network providers, especially during emergencies. It ensures you're not hit with unexpected bills for in-network care from out-of-network providers.

Non-Qualified Health Plan

These plans don't meet all the Affordable Care Act (ACA) standards, meaning they might not offer all the benefits or protections you'd get from ACA-compliant plans.