Top Healthcare and Insurance Insights All in One Place

Everything You Need to Know About Healthcare & Insurance Coverage
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Dear Shareholders, Partners, and Community,

I am excited to share a transformative update regarding HealthBird’s journey. HealthBird is now part of OneNest, a global healthcare conglomerate bringing together 14 innovative brands to form a unified yet independent ecosystem. This is not an acquisition but a strategic reorganization—an alignment of strengths designed to maximize innovation, streamline operations, and create a more cohesive structure.

What is OneNest?

OneNest is a parent company built to oversee and support a diverse group of healthcare brands, including HealthBird, MedPass Plans, CareBird, TravelBird, DreamBird, and many others. Collectively, these brands operate in 17 countries across three continents and are supported by over 300 employees worldwide, with offices in Miami, Quito, El Salvador, and Mexico City.

Each brand under the OneNest umbrella remains focused on its unique mission and market, operating as an independent entity. However, the new structure facilitates shared resources, better financial transparency, and collaborative innovation, creating a framework for sustainable growth across the board.

Why This Change?

This reorganization allows us to:

  • Enhance Collaboration: By bringing all brands under one umbrella, we can harness shared expertise and resources without compromising individual autonomy.
  • Streamline Operations: Centralized management enables greater efficiency while maintaining the identity and strengths of each brand.
  • Clarify Financial Performance: A unified structure provides clearer revenue recognition and better resource allocation across all divisions.

HealthBird, along with its sister brands, remains fully committed to its mission while benefiting from the broader infrastructure and support of OneNest.

Expanding Our Reach: What’s Next?

OneNest is already making an impact globally, and we are excited to announce expansions into new regions:

  • El Salvador: We are working with the Ministry of Health to introduce a nationwide interoperability layer and deploy CareBird, our advanced EHR solution.
  • Guatemala: Discussions are underway to modernize the public health infrastructure using CareBird’s state-of-the-art technology.
  • GCC Regions: Stakeholders in Saudi Arabia, the UAE, and Jordan are partnering with us to introduce cutting-edge healthcare solutions that improve efficiency and access.

These efforts build on the success of HealthBird Ecuador, which has revolutionized healthcare delivery for millions of users.

HealthBird’s Vision for the Future

HealthBird remains at the forefront of innovation, and its mission is stronger than ever. By 2025, we aim to transform the HealthBird App in the USA into a universal, free platform, making healthcare management seamless and accessible for anyone, regardless of provider.

We are also introducing new AI-powered features, such as personalized medical insights, intelligent appointment scheduling, and expanded wellness tools. These advancements will empower individuals to take control of their health with solutions that are proactive, personalized, and effective.

Preparing for the Future: A Public Vision

As part of OneNest, we are preparing for a future that includes becoming a publicly traded company. While this is a long-term aspiration, it represents a significant opportunity to expand our impact, drive innovation, and create value for our shareholders and community.

What Does This Mean for You?

For our customers, partners, and employees, this reorganization enhances everything you know and trust about HealthBird and its services. Nothing will change in how we deliver value—only now, we are supported by the combined strength of OneNest. Each brand continues to operate independently, ensuring that our solutions remain tailored to their specific markets and users.

Why "WE THRIVE AS ONE"?

Our slogan, "WE THRIVE AS ONE," reflects the heart of OneNest’s mission: uniting diverse brands, expertise, and innovation to create a seamless, interconnected healthcare ecosystem. It symbolizes our belief that collaboration drives growth, and together, we can overcome challenges, scale new heights, and revolutionize global healthcare. This motto underscores our commitment to collectively thriving—our brands, partners, and the millions of lives we impact daily.

Thank You for Your Trust

This reorganization represents a bold step forward, aligning our strengths to create a brighter future for healthcare. Thank you for your continued support as we embark on this exciting new chapter together.

For more information about OneNest and our family of brands, please visit www.onenest.com.

Ariel Dominguez's signature.
Sincerely,
Ariel Dominguez | Chief Executive Officer | Chairman
OneNest logo.

Navigating the world of health, dental, and vision insurance can feel overwhelming. That’s why we at HealthBird are thrilled to introduce the Insurance GPT, our AI-powered tool designed to simplify your insurance journey. Whether you’re exploring health plans for the first time, looking for guidance on dental coverage, or weighing your vision insurance options, the Insurance GPT is here to help.

How to Access the Insurance GPT

Getting started with the Insurance GPT is quick and easy:

  1. Log in to ChatGPT: Head over to ChatGPT and log in to your account.
  2. Explore GPTs: Click on the "Explore GPTs" option located in the top left corner of the screen.
  3. Search: In the search bar, type "HealthBird - Health Insurance Navigator" to find the Insurance GPT.
  4. Start Chatting: Click to open the GPT, and begin exploring personalized insurance insights instantly.

It’s that simple!

What is the Insurance GPT?

At its core, the Insurance GPT is a virtual assistant powered by ChatGPT technology, fine-tuned to provide personalized insights into insurance plans. It’s like having a trusted advisor available 24/7 to answer your questions and guide you toward the best options for your needs.

From clarifying complex insurance jargon to helping you understand deductibles, copays, and coverage limits, this tool puts the power of knowledge at your fingertips. And it’s not just about answering questions—it’s about empowering you to make confident decisions about your health, dental, and vision insurance.

Why the Insurance GPT is a Game-Changer

Here’s how the Insurance GPT makes insurance easier than ever:

  1. Instant Answers to Common Questions
    Confused about the difference between an HMO and a PPO? What is a $6,400 subsidy? Want to know what’s typically covered under dental insurance? The GPT provides clear, accurate answers in real time.
  2. Get to know how HealthBird works
    HealthBird simplifies your insurance journey by providing tailored plan recommendations based on your unique needs. The GPT explains how HealthBird’s intuitive platform helps you select the right coverage, making insurance effortless and stress-free.
  3. Educational Resources
    The GPT goes beyond surface-level assistance. It offers detailed guides on topics like:
    • How to choose the right health insurance plan.
    • Health insurance myths.
    • Understanding dental and vision coverage essentials.
    • Tips for maximizing your insurance benefits.

How to Use the Insurance GPT

Getting started with the Insurance GPT is easy:

  1. Visit HealthBird.com: The Insurance GPT is seamlessly integrated into our platform for your convenience.
  2. Ask Your Questions: Type your queries into the chat—whether it’s “What is a deductible?” or “What dental services are typically covered?”
  3. Explore Your Options: Get answers and explore suggested plans with confidence.

You’ll also find the GPT helpful for navigating FAQs, learning more about how plans work, and getting quick tips for making informed decisions about your coverage.

Empowering You to Make Better Insurance Decisions

At HealthBird.com, we believe that insurance should be easy to understand and accessible to everyone. The Insurance GPT embodies this mission by breaking down barriers to knowledge and simplifying a traditionally complex process.

Whether you’re securing insurance for yourself, your family, or your small business, this tool provides the clarity you need to choose with confidence.

Ready to Simplify Your Insurance Journey?

Navigating the world of medical insurance can be challenging, especially when you're short on time or information. HealthBird is here to help! For personalized support, visit app.healthbird.com or reach out to our Member Concierge team at hello@healthbird.com or call us at (833) 384-2473. Let us make your insurance journey effortless!

Open Enrollment is a valuable time to reassess your health insurance plan. Whether your health needs have changed or you’re seeking better coverage options, switching plans during this period can lead to significant benefits. Here’s a guide on what to consider when deciding to change your health insurance plan and how to navigate the process smoothly:

1. Why Consider Switching Plans

You may want to consider changing plans if any of the following situations apply to you:

  • Premium Increases: If your current plan’s premium has risen, consider exploring other plans to find one that fits your budget.
  • New Health Needs: Changes in health needs, like planned surgeries, starting a family, or managing a chronic condition, may mean your current plan no longer offers the best fit.
  • Coverage Changes: If your plan’s benefits have changed—such as the loss of a preferred provider or reductions in prescription coverage—this might be a good time to look for a plan that better meets your needs.

What to consider when deciding on a new plan:

2. Review Key Plan Features

When selecting a health insurance plan, carefully evaluate these critical factors:

  • Premiums: Your monthly payment for coverage. Lower premiums often mean higher deductibles, so find a balance that aligns with your budget and expected healthcare usage.
  • Deductibles: The amount you pay out-of-pocket before insurance coverage begins. Low deductibles are beneficial if you anticipate frequent doctor visits.
  • Copays/Coinsurance: Fixed fees or percentages you pay for each service. These costs can add up, so compare copays for services you use regularly.
  • Out-of-Pocket Maximum: The annual limit on your out-of-pocket medical expenses. This provides financial protection in case of unexpected high-cost events like surgeries.

Most people will focus on monthly premium only, believing that this is the best way to determine savings. It makes sense to assume this because the premium is a monthly payment, so it is foremost in the consumer’s mind as the cost of their insurance. However, a more balanced and cost-effective plan will also keep other potential expenses in mind. 

3. Check Provider Networks

Each plan has a network of healthcare providers who accept the insurance, usually at lower rates than out-of-network providers. Make sure your preferred doctors, specialists, or facilities are covered by any new plan you’re considering.

If continuity of care is important, ensure your doctors are in-network. For families, verify coverage for each family member’s preferred providers.

4. Review Prescription Drug Coverage

Prescription coverage varies widely, especially for brand-name and specialty drugs. If you rely on specific medications, confirm they’re covered affordably under any plan you’re considering.

Review the formulary (list of covered drugs) for each plan. Many plans use tiered coverage, where generics are cheaper than brand-name drugs.

5. Assess Your Health Needs for the Upcoming Year

Predicting your healthcare needs for the coming year can help you choose a plan that provides the right balance of cost and coverage. If you anticipate needing more care than usual, a plan with lower out-of-pocket costs might be more economical, even if the premium is higher.

Think about any planned surgeries, specialist visits, or family additions (like a baby) that might impact your healthcare needs. 

6. Know the Deadlines and Process for Changing Plans

Open Enrollment generally runs from early November to mid-December, but specific dates vary by state. During this period, you can change your plan through your employer, the ACA marketplace, or your insurer’s platform. Once you select a new plan, coverage typically begins on January 1 of the following year. If you miss Open Enrollment, you’ll need a qualifying life event to make changes outside this period.

Changing health insurance plans during Open Enrollment can help you find better coverage that fits your health needs and budget. By reviewing plan options, understanding key terms, and evaluating your upcoming healthcare requirements, you can confidently switch plans and ensure a smooth transition to your new coverage. Let HealthBird guide you through the process with tools and resources to simplify your health insurance decisions.

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